# Event Details - **Event Name**: Effective Customer Care 1-Day Workshop | Gresham, OR - **Event Start and End Date**: Wed, 11 Feb, 2026 at 09:00 am – Wed, 11 Nov, 2026 at 05:00 pm (-08:00) - **Event Description**: Get ready to level up your customer care game in this interactive workshop full of practical tips and tricks!About this EventEvent DetailsDuration: 1-Day Practical Training (8 Hours)Timing: 9:00 AM – 5:00 PM (including breaks)Location: Location shared via email ( Complete Address )Format: Classroom Training (Virtual option available on request)Language: EnglishCertificate: Course Completion CertificatePDUs Awarded: 8 Professional Development UnitsContact: info@learnerring.comEvent DescriptionIn today’s competitive business environment, exceptional customer care is no longer optional — it is a key differentiator.Customers expect more, complain faster, and remember how they were treated long after the interaction ends.This Effective Customer Care – 1 Day Workshop is a practical, engaging programme designed to help participants understand customer expectations, improve service behaviours, and create positive customer experiences at every touchpoint.The workshop focuses on real-world customer interactions, helping participants move beyond transactional service to relationship-based customer care.Through discussions, activities, and guided reflection, participants will learn how small changes in attitude and behaviour can create a big impact on customer satisfaction and loyalty.This programme is ideal for organisations that want to improve customer retention, reduce complaints, enhance brand reputation, and empower frontline staff with the confidence and skills to handle customers professionally.By the end of the day, participants will leave with clear actions, personal service values, and practical tools they can apply immediately in their role.Who Should AttendCustomer service executivesFrontline staff dealing with customers face-to-faceCustomer support and helpdesk professionalsRetail, hospitality, and service industry staffSupervisors and team leaders managing customer-facing teamsAnyone responsible for delivering customer experienceKey Benefits of AttendingImprove customer satisfaction and retentionBuild stronger customer relationshipsHandle customer expectations more confidentlyCreate positive first and lasting impressionsReduce service gaps and customer complaintsStrengthen personal and organisational customer brandMake customer interactions more rewarding and professionalWhat You Will LearnThe true impact of customer care on business successHow customers perceive service and brand behaviourThe difference between transactional and relational serviceHow small actions influence customer experienceHow to identify and close service gapsHow to develop personal customer care valuesHow to deliver consistent service every dayWorkshop Agenda (9:00 AM – 5:00 PM)09:00 AM – 09:30 AMRegistration and WelcomeWorkshop overview and participant introductionsSetting expectations and learning objectives09:30 AM – 10:30 AMUnderstanding Customer Care TodayWhat customer care really means in modern organisationsWhy customer experience influences loyalty and reputationThe cost of poor customer serviceGroup discussion: Personal customer experiences10:30 AM – 10:45 AMTea / Coffee Break10:45 AM – 12:00 PMCustomer Perception and Service BehaviourHow customers form opinions about serviceUnderstanding customer expectationsThe concept of personal customer brand“People buy people” – behaviour mattersSelf-assessment activity: How am I perceived by customers?12:00 PM – 01:00 PMTransactional vs Relational Customer CareUnderstanding different customer typesWhen transactional service is acceptableHow to build relational service experiencesShifting from task-based to relationship-based servicePractical examples and group exercises01:00 PM – 02:00 PMLunch Break02:00 PM – 03:00 PMSmall Actions, Big ImpactHow minor behaviours affect customer experienceIdentifying service irritatorsUnderstanding emotional triggers in customersImproving attention, tone, and responsivenessActivity: Mapping “little things” that matter03:00 PM – 03:15 PMTea / Coffee Break03:15 PM – 04:15 PMIdentifying and Closing Service GapsWhat service gaps look like in daily workWhy consistency is critical in customer careSpotting improvement opportunitiesTurning feedback into actionIndividual and team improvement planning04:15 PM – 04:45 PMDeveloping Personal Customer Care ValuesWhy values drive behaviourCreating individual customer service valuesAligning values with organisational standardsCommitment exercise: Living the values daily04:45 PM – 05:00 PMWorkshop Review and Key TakeawaysReflection on learning outcomesAction commitmentsClosing remarksLearning OutcomesBy the end of this workshop, participants will be able to:Explain the importance of effective customer careUnderstand how their behaviour influences customer perceptionDifferentiate between transactional and relational serviceIdentify service gaps and improvement areasApply consistent customer care behavioursCreate and commit to personal customer service values🎓 CertificationAll participants will receive a Certificate of Completion from LearneRRing, recognizing their achievement.Exclusive OffersGroup Discounts:10% off for groups of 5-10 participants15% off for groups of 11-20 participantsCorporate & Team Training AvailableWant this course delivered at your workplace or for your team? We offer customized onsite and virtual sessions for companies.📩 Email us at corporate@learnerring.com for details. https://cdn-az.allevents.in/events7/banners/6463a6d0-05c3-11f1-9599-dd4a084fa490-rimg-w1200-h675-dc928b7c-gmir.jpg https://cdn-az.allevents.in/events6/banners/6480a4b0-05c3-11f1-9599-dd4a084fa490-rimg-w1200-h675-dcffffff-gmir.jpg https://cdn-az.allevents.in/events2/banners/649d0650-05c3-11f1-9599-dd4a084fa490-rimg-w1200-h675-dcffffff-gmir.jpg https://cdn-az.allevents.in/events9/banners/64cc7ac0-05c3-11f1-a0df-a19131d8c21d-rimg-w1200-h675-dcffffff-gmir.jpg https://cdn-az.allevents.in/events4/banners/64e9edd0-05c3-11f1-a0df-a19131d8c21d-rimg-w1200-h675-dc1a161b-gmir.jpg - **Event URL**: https://allevents.in/gresham/effective-customer-care-1-day-workshop-|-gresham-or/100001982616076054 - **Event Categories**: Workshops - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Feffective-customer-care-1-day-workshop-gresham-or-tickets-1982616076054 - **Ticket Price Range**: min: 519.25, max: 1452.55, currency: USD ## Event venue details - **city**: Gresham - **state**: OR - **country**: United States - **location**: For venue details reach us at info@learnerring.com - **lat**: 45.5140983 - **long**: -122.4228701 - **full address**: For venue details reach us at info@learnerring.com, PH: +1505 369 2908, Gresham, United States ## Event Organizer details - **affiliate_id**: 10 - **organizer**: LearneRRing (https://allevents.in/org/learnerring/26748382) ## Event gallery - **Alt text**: banner - **Image URL**: https://cdn-az.allevents.in/events2/banners/51dbf3e6ddb8087e07a07c04c0494ec7ca3db2e1ff7ca9465a97ddf7e6d39515-rimg-w1200-h675-dc020202-gmir.jpg?v=1770647247 - **Alt text**: thumbnail - **Image URL**: https://cdn-az.allevents.in/events2/banners/3c78bcf69a60e9ddcacac9eb2ace94960aca148c5b0e8f9907d640ded6ecf45b-rimg-w400-h400-dc010102-gmir.jpg?v=1770647247 ## FAQs - **Q**: When is the event happening? - **A:** Wed, 11 Feb, 2026 at 09:00 am (-08:00) - **Q**: Where is the event happening? - **A:** For venue details reach us at info@learnerring.com, PH: +1505 369 2908, Gresham, United States - **Q**: What is the ticket price? - **A:** starting from 519.25 up to 1452.55 USD - **Q**: Who is organizing the event? - **A:** LearneRRing - **Q**: What type of event is this? - **A:** Workshops - **Q**: Where can I find ticket details about Effective Customer Care 1-Day Workshop | Gresham, OR ? - **A:** You can find ticket details about this event on AllEvents. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "Effective Customer Care 1-Day Workshop | Gresham, OR", "image": "https://cdn-az.allevents.in/events2/banners/51dbf3e6ddb8087e07a07c04c0494ec7ca3db2e1ff7ca9465a97ddf7e6d39515-rimg-w1200-h675-dc020202-gmir.jpg?v=1770647247", "startDate": "2026-02-11T09:00:00-08:00", "endDate": "2026-11-11T17:00:00-08:00", "url": "https://allevents.in/gresham/effective-customer-care-1-day-workshop-|-gresham-or/100001982616076054", "eventStatus": "https://schema.org/EventScheduled", "location": { "@type": "Place", "name": "For venue details reach us at info@learnerring.com", "address": { "@type": "PostalAddress", "streetAddress": "PH: +1505 369 2908", "postalCode": "97030", "addressLocality": "Gresham", "addressRegion": "OR", "addressCountry": "US" }, "geo": { "@type": "GeoCoordinates", "latitude": "45.5140983", "longitude": "-122.4228701" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Get ready to level up your customer care game in this interactive workshop full of practical tips and tricks!", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-09", "availabilityEnds": "2026-11-11T17:00:00-08:00", "validFrom": "2026-02-09", "lowPrice": "519.25", "highPrice": "1452.55", "price": "519.25", "url": "https://allevents.in/gresham/effective-customer-care-1-day-workshop-|-gresham-or/100001982616076054" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-09", "availabilityEnds": "", "validFrom": "2026-02-09", "url": "https://allevents.in/gresham/effective-customer-care-1-day-workshop-|-gresham-or/100001982616076054", "price": "726.65", "name": "Early Bird Classroom / Workshop" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-09", "availabilityEnds": "", "validFrom": "2026-02-09", "url": "https://allevents.in/gresham/effective-customer-care-1-day-workshop-|-gresham-or/100001982616076054", "price": "830.35", "name": "Standard Classroom / Workshop" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-09", "availabilityEnds": "", "validFrom": "2026-02-09", "url": "https://allevents.in/gresham/effective-customer-care-1-day-workshop-|-gresham-or/100001982616076054", "price": "1452.55", "name": "Group 3 Members Standard Classroom" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-09", "availabilityEnds": "", "validFrom": "2026-02-09", "url": "https://allevents.in/gresham/effective-customer-care-1-day-workshop-|-gresham-or/100001982616076054", "price": "519.25", "name": "Early Bird Virtual Live" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-09", "availabilityEnds": "", "validFrom": "2026-02-09", "url": "https://allevents.in/gresham/effective-customer-care-1-day-workshop-|-gresham-or/100001982616076054", "price": "622.95", "name": "Standard Virtual Live" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-02-09", "availabilityEnds": "", "validFrom": "2026-02-09", "url": "https://allevents.in/gresham/effective-customer-care-1-day-workshop-|-gresham-or/100001982616076054", "price": "1037.75", "name": "Group 3 Members Virtual Live" } ], "organizer": [ { "@type": "Organization", "name": "LearneRRing", "url": "https://allevents.in/org/learnerring/26748382" } ] } ] ```